Privacy notice
This notice explains how Rosmerta Digital Studio ("we", "us") handles personal information when you visit this website or contact us. We keep it short because we collect very little.
Who we are
Rosmerta Digital Studio is a sole trader business run by Jevgenij Roscupkin, based in the UK. We are the "controller" of the personal information described here. To contact us about your data, call or message us on WhatsApp on 07784 301461.
What we collect and why
- When you call or message us. Your name, phone number and what you tell us about your business, so we can reply and give you a quote. Our lawful basis is that you asked us to get in touch (legitimate interests and steps before a contract).
- When you become a client. Contact details, business details and payment records, so we can provide the service and keep accounts. Our lawful basis is performing our contract with you, and keeping records the law requires.
- Basic website visit data. Our hosting provider, Cloudflare, processes technical data such as IP address and browser type to deliver and protect the site. We do not use advertising or tracking cookies on this site.
Who we share it with
We do not sell personal information. We share it only with providers who help us run the business, such as Cloudflare (website hosting), WhatsApp/Meta and your mobile network (messages and calls), and our accountant if we have one. Some of these providers are outside the UK. Where that happens they use recognised safeguards, such as the UK International Data Transfer Agreement or an approved adequacy arrangement.
How long we keep it
Enquiries that do not lead to work are deleted within 12 months. Client and payment records are kept for 6 years, as UK tax rules require.
Your rights
You can ask to see the information we hold about you, correct it, delete it, restrict or object to how we use it, or ask for a copy you can move elsewhere. Contact us using the details above. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Calls handled by AI
If we set up an AI voice or chat assistant for a business, callers are told at the start that they are speaking to an AI and that the call may be recorded. In that case the business that uses the assistant decides how the information is used, and we handle it on their behalf.
Changes
If we change this notice we will update the date at the top.